How to build buy-in with users and validate product decisions during COVID-19

Ramis Khawaja

Ramis Khawaja

October 19, 2020

Forming user panels helped fellows at Measurement Canada acquire crucial insights and build buy-in with their end users

Inspectors find it frustrating when attempting to do the logistical planning and coordination of inspections. It is a time consuming and repetitive experience, with very minimal infrastructure in place to help streamline the process.

The Weights and Measures user panel composition

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