How Code for Canada Empowers Teams to be Effective Change Makers

Empowering digital teams

As any dedicated civil servant knows, launching a new public digital product or service is no easy task. Whether you’re building the solution in-house, recruiting new digital talent, or finding the right external partner, the process can take months, if not years, and often ends with a high price tag and unmet expectations.

Savvy civil servants also know that the solution to this common scenario is complex and won’t materialize overnight. Meanwhile, mandates need to be met and digital projects should have kicked off yesterday. What to do?

Enter: Code for Canada.

Since our founding, Code for Canada has embedded over 60 digital professionals across the Canadian public sector to help advance the delivery of public services while improving the digital capacity of their government teams.

Our Code for Canada Collaborators are talented digital professionals who come with many skills — from user research and design to software development and product management. But to make the cut as a Collaborator, it’s not enough to be a specialist in your field, you also need a change management mindset.

We support every Collaborator with a coach-the-coach training plan to help them be effective change-makers so their government partners can get the most of their time together.

How do we coach the coaches?

Let’s take a look at what this training looks like in practice:

How do we determine appropriate training?

While we have a standard training curriculum for Collaborators, every government partner is unique. There is no one-size-fits-all approach to effective capacity-building and knowledge exchange. As a result, we customize the training to meet the needs of each team.

Who can I contact if I have questions about the Coach-the-Coach training plan?

For more information, please contact Andrew Lui, Director of Partnerships, at!

*This retention rate is published and explained in Building Digital Government Talent Pipelines: Recruitment and Retention for Digital Era Government, as part of the Code For Canada, Institute for Public Administration, and Policy Ready digital government case study series study. Read the complete study to get a more in-depth review of our findings!