GRIT Toronto
Gathering Residents to Improve Technology
Program Overview
Technology thatās built with users works better. But far too often, digital products are designed and tested in ways that excludes important voices. Thatās why we created GRIT Toronto, a usability testing service that connects technology creators from across sectors with diverse and underrepresented communities in Canadaās largest city.
GRIT Toronto's mission is to put the 'us' back into usability testing.
How it Works
A truly representative community
GRIT Toronto's community includes residents from all corners of the city. Our testers represent a diversity of backgrounds, lived experiences, abilities and technical skill levels.
A bespoke testing experience
No GRIT Toronto test is the same. We work closely with clients to scope and design tests, and to connect them with the users they need to hear from.
Tests that respect users
Whether in person or remote, GRIT Toronto tests are designed to make users feel comfortable and respected. Our high-trust environment results in unique feedback that can make digital products work better, and for more people.
Privacy is paramount
As a Canadian non-profit, we take data and privacy seriously. Any personal data collected by GRIT is done in accordance with Canadaās Personal Information Protection and Electronic Documents Act (PIPEDA). You can find our complete privacy policy here.
Test with GRIT
Code for Canadaās GRIT Toronto program facilitates better, more inclusive and accessible usability testing. The service engages residentsāand compensates themāto help shape the technology thatās meant to serve them.
"The benefits of working with GRIT to ensure diversity in our research extend beyond fulfilling our values, into actionable insights that drive product impact."
Resources
Read the GRIT Partnership Package
Meet the testers behind GRIT
How usability testing can improve Torontoās shelter intake system
Why usability testing matters for fintech startups
GRIT Case Study: Transport Canada
Why inclusive usability testing isn't optional
Our clients
